To ensure fast and reliable delivery, we cooperate with trusted carriers. We deliver across the Czech Republic and Slovakia, and offer international shipping upon request.
Below you will find available shipping methods, delivery details, and payment options.
Shipping & Delivery
Available Shipping Methods
- Packeta (Zásilkovna) – delivery to pickup point, Z-BOX or home delivery
- PPL – delivery to address or Parcelshop / box
- Personal Pickup – Bubenské nábřeží 306/13, Prague 7
- International Shipping – arranged individually (DPD / Czech Post)
International shipping is handled individually. Contact us for pricing and delivery time.
Delivery Time
Orders are usually dispatched within 1–2 business days after payment, no later than 7 days. You will receive a tracking link once shipped.
Receiving the Shipment
Please check the package upon delivery. If it is damaged, do not accept it and contact us immediately.
Changing Delivery Details
Need to change your address? Contact us before the shipment is handed to the carrier. Additional costs may apply.
Delays
If your delivery is delayed, contact us. In case of external issues (weather, carrier), we will inform you immediately.
Payment Methods
We offer several secure and convenient payment options. Online payments are processed via ComGate, a licensed institution supervised by the Czech National Bank.
Online Payment
- Card payment (Visa, Mastercard)
- Instant bank transfer
- Apple Pay / Google Pay
- Twisto – buy now, pay later
Payments are processed instantly, allowing faster order dispatch.
Cash on Delivery
Pay when receiving your order – by cash or card depending on the carrier.
Bank Transfer
You will receive payment details after placing your order. Shipping is processed after payment is received.
- Bank Account: 2800060537 / 2010
- Reference: your order number
Payment Security
We do not store payment data. All transactions are encrypted and comply with PCI DSS standards.
Limitations
Some payment methods may not be available for specific orders. You will always be informed in advance.